{"id":31217,"date":"2022-04-07T13:23:24","date_gmt":"2022-04-07T12:23:24","guid":{"rendered":"https:\/\/speakersacademy.com\/?post_type=workshop&p=133049"},"modified":"2026-05-12T13:57:05","modified_gmt":"2026-05-12T11:57:05","slug":"andre-troost-de-klant-is-geen-koning","status":"publish","type":"sa_service","link":"https:\/\/speakers-academy.prod.level-level.nl\/nl\/diensten\/andre-troost-de-klant-is-geen-koning\/","title":{"rendered":"De klant is GEEN koning"},"content":{"rendered":"\n

Vaak denken we dat wanneer we correct leveren en doen wat we beloven de klant tevreden is. En koning. Het wordt veel interessanter als we de klant GEEN koning maken. Meer omzet, meer werkplezier!<\/p>\n\n\n

\"Andre<\/figure>\n\n

De workshop: ‘De klant is GEEN koning’<\/h3>\n

Vaak denken we dat wanneer we correct leveren en doen wat we beloven de klant tevreden en koning is. Het wordt veel interessanter als we de klant GEEN koning maken. Meer omzet, meer werkplezier!<\/p>\n

Tijdens de workshop de klant is GEEN koning wordt de groep uitgedaagd en getriggerd. Er is veel interactie met de groep en er zijn inspirerende anekdotes, lintdiscussies, nadenk-werk maar vooral lachen en leren.<\/p>\n

De workshop is bedoeld voor iedereen met \u2018klantcontacten\u2019. Zowel telefonisch als live: retail, horeca (gasten), event, cli\u00ebnt en pati\u00ebnt- bejegening, burgercontact (overheid) en onderwijs (ouders).<\/p>\n

Resultaat van de workshop:<\/h4>\n

Je krijgt bagage mee om het meteen de volgende dag toe te passen in je (commerci\u00eble) contacten. Niet om lang over na te denken, maar om het te doen! En genieten van het resultaat: \u00e9cht ervaren dat een klacht jou veel meer oplevert dan wanneer je de klager alleen maar een oplossing biedt.<\/p>\n

Praktische uitvoering & organisatie:<\/h4>\n

\u2013 Duur workshop: 1,5 uur<\/p>\n

\u2013 Aantal deelnemers live en\/of online (wellicht maximum aantal): Alleen live, max 30.<\/p>\n

\"De<\/p>\n

Wie is Andr\u00e9 Troost?<\/h3>\n

Andr\u00e9 Troost<\/a>\u00a0heeft niet doorgeleerd. Hij is een doener, een belever. Werkt vanuit actie en reactie en niet vanuit theoretische verkoop- en managementsystemen.<\/p>\n

Troost is gek op klantcontacten en alles rond gasten, shoppers en cli\u00ebnten. Als oud reclameman denkt hij commercieel en is hij een verbinder. Hij vertaalt zijn ervaringen als mystery guest naar cabareteske spreekbeurten, bezielde workshops, toegankelijke boekjes en theatershows.<\/p>\n

\n","protected":false},"excerpt":{"rendered":"

Vaak denken we dat wanneer we correct leveren en doen wat we beloven de klant tevreden is. En koning. Het wordt veel interessanter als we de klant GEEN koning maken. Meer omzet, meer werkplezier! De workshop: ‘De klant is GEEN koning’ Vaak denken we dat wanneer we correct leveren en doen wat we beloven de […]<\/p>\n","protected":false},"featured_media":20948,"template":"","meta":{"_acf_changed":false,"_trash_the_other_posts":false,"editor_notices":[]},"sa_service_category":[],"class_list":["post-31217","sa_service","type-sa_service","status-publish","has-post-thumbnail","hentry"],"acf":{"sa_speaker_id":25828},"yoast_head":"\nWorkshop De klant is GEEN koning - Andr\u00e9 Troost | Speakers Academy<\/title>\n<meta name=\"description\" content=\"Het wordt pas interessant als we de klant GEEN koning maken. 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