{"id":25932,"date":"2018-06-08T09:10:31","date_gmt":"2018-06-08T09:10:31","guid":{"rendered":"https:\/\/comspeake-schaan.savviihq.com\/speaker\/jean-jacques-gressier\/"},"modified":"2020-03-12T16:19:26","modified_gmt":"2020-03-12T15:19:26","slug":"jean-jacques-gressier","status":"publish","type":"sa_speaker","link":"https:\/\/speakers-academy.prod.level-level.nl\/fr\/speaker\/jean-jacques-gressier\/","title":{"rendered":"Jean-Jacques  Gressier"},"content":{"rendered":"<p>De 1990 \u00e0 2000, Jean-Jacques Gressier \u00e9volue au sein du groupe Accor. D\u2019abord \u00e0 la Direction des h\u00f4tels Ibis France Ouest, puis \u00e0 la Direction des h\u00f4tels Novotel du Sud de la France. Fin 1999, alors qu\u2019il dirige 85 h\u00f4tels du groupe Accor, Jean-Jacques d\u00e9cide de consacrer toute son \u00e9nergie professionnelle \u00e0 la valorisation des m\u00e9tiers de service et de ceux qui les font.<\/p>\n<p>C\u2019est avec ce projet, qu\u2019il prend d\u00e9but 2000 la Direction de la Formation du Groupe. En 2002, il d\u00e9cide de r\u00e9pondre favorablement aux entreprises qui sollicitent l\u2019exp\u00e9rience d\u2019Accor en termes de Service. Jusqu\u2019en 2003, il est ainsi Directeur de l\u2019Acad\u00e9mie Accor. Jean-Jacques Gressier a cr\u00e9\u00e9 et dirige depuis 2004 l\u2019Acad\u00e9mie du Service\u00ae , un organisme ind\u00e9pendant, qui, au travers ses actions de conseil en marketing et management du service, est un v\u00e9ritable laboratoire de recherche pour Accor ainsi que d&rsquo;autres groupes et entreprises.<\/p>\n<p>Il est intervenu ou a conseill\u00e9 des groupes et entreprises telles qu\u2019Essilor, Manutan, Vinci Park, la SNCF, A\u00e9roport de Paris, MMA, la Soci\u00e9t\u00e9 G\u00e9n\u00e9rale, Foncia, etc. Jean-Jacques Gressier est dipl\u00f4m\u00e9 de l\u2019Ecole H\u00f4teli\u00e8re de Strasbourg.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>De 1990 \u00e0 2000, Jean-Jacques Gressier \u00e9volue au sein du groupe Accor. D\u2019abord \u00e0 la Direction des h\u00f4tels Ibis France Ouest, puis \u00e0 la Direction des h\u00f4tels Novotel du Sud de la France. Fin 1999, alors qu\u2019il dirige 85 h\u00f4tels du groupe Accor, Jean-Jacques d\u00e9cide de consacrer toute son \u00e9nergie professionnelle \u00e0 la valorisation des [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false,"_trash_the_other_posts":false,"editor_notices":[]},"sa_speaker_category":[132,50,3,4,11,134,13,16,79,45,88],"sa_language":[],"sa_employability":[149,151],"class_list":["post-25932","sa_speaker","type-sa_speaker","status-publish","hentry","sa_speaker_category-communication-scientifique","sa_speaker_category-culture-organisationnelle-inclusive","sa_speaker_category-economie-finance","sa_speaker_category-entrepreneuriat","sa_speaker_category-gouvernance-gestion","sa_speaker_category-histoire","sa_speaker_category-innovation-technologie","sa_speaker_category-leadership-developpement","sa_speaker_category-psychologie","sa_speaker_category-responsabilite-sociale-entreprises","sa_speaker_category-ressources-humaines"],"acf":{"sa_introduction":"De 1990 \u00e0 2000, Jean-Jacques Gressier \u00e9volue au sein du groupe Accor. D\u2019abord \u00e0 la Direction des h\u00f4tels Ibis France Ouest, puis \u00e0 la Direction des h\u00f4tels Novotel du Sud de la France. Fin 1999, alors qu\u2019il dirige 85 h\u00f4tels du groupe Accor, Jean-Jacques d\u00e9cide de consacrer toute son \u00e9nergie professionnelle \u00e0 la valorisation des m\u00e9tiers de service et de ceux qui les font.\n\nC\u2019est avec ce projet, qu\u2019il prend d\u00e9but 2000 la Direction de la Formation du Groupe. En 2002, il d\u00e9cide de r\u00e9pondre","sa_one_liner":"Expert dans le Management des Services","sa_name_title":"","sa_region":[],"sa_degree":"","sa_stars":"","sa_maglr_ids":null,"sa_publications":null,"sa_socials":null,"sa_subjects":[{"sa_subjects_title":"La culture de service","sa_subjects_information":""},{"sa_subjects_title":"Le marketing et le management des services","sa_subjects_information":""},{"sa_subjects_title":"Les \u00e9volutions dans le monde du service","sa_subjects_information":""},{"sa_subjects_title":"L\u2019innovation par et pour le service","sa_subjects_information":""},{"sa_subjects_title":"Les universit\u00e9s d\u2019entreprise","sa_subjects_information":""},{"sa_subjects_title":"Le management des hommes dans les m\u00e9tiers de service","sa_subjects_information":""}],"sa_faq_items":null,"sa_minimum_price":"0","sa_maximum_price":"0","sa_banner_image_id":null,"sa_videos":null},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Jean-Jacques Gressier - R\u00e9server un conf\u00e9rencier chez Speakers Academy\u00ae<\/title>\n<meta name=\"description\" content=\"R\u00e9servez Jean-Jacques Gressier facilement via Speakers Academy. 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